(I-BusinessNews.Com, February 03, 2015 ) Greenwood Village, Colorado -- Great Gear receives continued positive seller feedback and five star reviews from their customers on Amazon are currently one of the only 5 star rated products in the infuser water bottle category.
Seller Feedback in particular concerns the customer experience with receiving the product and the experience with the seller company.
Some examples of recent seller feedback on the Great Gear Shop page are:
"5/5 The bottle is perfect! Absolutely no leaks, and holds a good amount of water plus whatever you're using to infuse. The customer service is great. They emailed me the morning I was expecting the bottle to thank me for purchasing from them. I would definitely buy from them again and encourage others to do so. It's more than worth it!"
"5/5 Seller very concerned with my satisfaction in the product with which I am fully satisfied! The seller emailed contact information, product care instructions and recipes. I feel the level of customer service is outstanding!"
"5/5 A+++ for this seller!"
"5/5 At first, I had difficulty opening the flip top due to the locking ring. Instructions were specified in an email before the bottle arrives. Nevertheless, in my hurry to use, I didn't read the instructions. So, I emailed the company & within an hour got a call back. And despite my mistake, they were incredibly delightful to talk with. Very responsive company. They are how all companies should be."
"5/5 Great product. By far better than my other bottles. Their response was terrific when I had a question. Top notch product and company."
Great Gear management loves to hear back from customers and calls them on the phone to answer questions, check on special orders, and to make sure that customers in general are having great experiences with the ordering, packaging, website, delivery, product, and long-term usage.
Mark Hoffman of Great Gear says, "Growing a retail company takes more than great products, it takes great customer service. We design products that customers not only want but will deliver real value. We market them with the customer's needs and well-being in mind, and then follow up their purchase with unparalleled customer service. We call many customers on the phone to make sure our products are being delivered properly, survey the product experience, and to ask for feedback to help us improve. Customer's are always very pleasantly surprised at the personal contact and outreach they receive from us. We approach customer service with a mission to make every customer personally satisfied, and to do our best to engage them in the product experience and feel good."
Hoffman continues to say, "People are really tired of talking to computers or waiting for an hour to talk to humans who sound like computers, or are inflexible, corporate, and sound like they are reading a script. When you are talking to Great Gear you are talking to real people who will bend over backward to make sure you have a truly great experience. Consumer's aren't really used to this level of personal care anymore, so when they receive it from our company, we can really see how genuinely pleased and satisfied our customers are, and it shows up very clearly in the seller feedback they report back on Amazon."
Great Gear's infuser water bottles are currently one of the only 5 star rated products in it's category, and the company has a 4.9 (out of 5) seller feedback rating.
About Great Gear
Great Gear™ is the manufacturers of one of the best selling infusion water bottles on Amazon (http://www.amazon.com/Great-Gear-infuser-water-bottle/dp/B00NAL3BOS) and other lifestyle products. A family owned business since 2008, Great Gear™ takes great pride in producing great products that will encourage a healthy and active lifestyle.
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