(I-BusinessNews.Com, February 05, 2015 ) Auckland, Auckland -- Customer feedback is an important factor for all businesses to thrive in their chosen markets and Perfectechcase has made great use of this knowledge to improve their services and products. Although all of their reviews are stated very positively, in an interview they have mentioned that they have had a minor issue in the past with a product concerning manufacturing defect - size of the case they were selling. However this had been corrected in a very timely and costless manner for both parties involved (consumer and seller).
This statement/review clearly states the ending satisfaction of the customer involved: "This phone case looks as fun as it does in the picture. I am really glad I was afforded the opportunity to review this Samsung Note 4 Case by Perfectechcase in exchange for an unbiased and honest review. My first one came and the kickstand didn't work properly. They contacted me right away and immediately sent out a new one. I was very impressed with their customer service. I have had big companies blow me off and have been out of money because of something like this. The new one also fit perfectly. All the buttons work on point, and the stylus is easily accessible. The kickstand popped out and set up without a hitch. It also snapped back in perfectly. This was such a relief, lol. Once you use a phone case with a kickstand, it's hard to switch back to one without one. The camera was not obstructed at all either. I purchased the one for the note 4. I noticed that when they resent it , it was keyed as a Note 3. I don't actually know if there's any difference. The case that arrived was labeled for Note 4 as what was actually ordered. It provides great drop protection. It is a very rugged case. It also has a lip that sticks out a tad around the screen, which actually adds a lot of further impact protection. I speak from experience, lol. It's marked as yellow, but it looks like lime or zombie green as in the picture for the ad. I definitely recommend this case".
On another matter, there have also been many repeat customers because of the great service and quality of Perfectechcase products. This is another 5 out of 5 review left by one of their customers "I love this case, it's perfect for my Samsung... I also have this in black and pink that's how well I like this case. It has an open face on it for you to be able to touch your screen without any problems. The back of the case strong and durable in case you accidentally drop you phone it will protect it. Love the pull out little stand feature also. Just a really good case! I recommend this product for anyone. Like I said this is my 2nd case I bought the pink and black one a few months ago. I received this product in return for my honest and unbiased review". There have also been reviewers and supports putting in their effort in sharing with future potential customers their satisfaction of the products, through words and also pictures the reviews are written on Amazon.
The Company are very happy with the response they are getting and assures all of their customers that they will receive the same kind of service also. They are very grateful to the customers who have used their effort and time in sending their feedback.
The company Perfectechcase has just launched, selling from United States. This is a dedicated company to only serving customers with quality phone cases, founded based on the CEO's own experience with phone technologies. More information of their products can be found on amazon.
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