(I-BusinessNews.Com, August 28, 2015 ) Wilmington, Delaware -- The company recently hired a team to independently check the customer support provided and survey previous customers to find out just how good things were working. The team's finding show that customers were highly satisfied not just with the products but also with the support. Many customers said that the company was one of the few that actually cared about defects and rectifying issues in the gadgets. When asked to rate 99.9% of the those surveyed rated the support with five stars. Also independent calls to the company's support department showed that the overall time on hold was the lowest in the industry. All of this is obviously good news for the company that has always focused on the customer.
There are many businesses that ask third parties to conduct an independent analysis of a certain business process or the business as a whole. Usually, the results are not published but are used internally to rectify faults and most common situations. However, Stunning Gadgets' results were so good that the company decided to paste the details on the official blog. The post has already attracted over five thousand visitors to the website and the news has gone viral on social media. The revelation by the figures are a clear sign that the company is certainly on the right path and all that has to be done is to follow the path and everyone will be satisfied, especially as we are targeting the new solar gadgets.
"We have put in a lot of blood, sweat and tears to make sure that our customers were always treated correctly. We constantly survey customers to make sure that they are satisfied. We also understand that there are some people, a tiny fraction of the population that are never satisfied. Fortunately, for us they seem to be satisfied with our services so far. As customers of other products and services we understand how we wanted customer service to be and then focused a great deal on achieving that. Mindsets had to be changed and we had to spend a lot more than made sense back then but it was all worth it." said the marketing manager for Stunning Gadgets "The survey is certainly on the right track and in line with our in house quality assurance."
Stunning Gadgets is currently working on growing customer service even further within the next few weeks with the introduction of the new Solar Panel Charger. There will be web chat and forum support added which are intended for people who do not want to rack up long distance call charges to the US.
About Stunning Gadgets
Stunning Gadgets is a company that sources various products from all over the world. Its objective is to provide niche consumers with the best products manufactured in the top facilities worldwide using the finest materials available.
Stunning Gadgets combines the highest quality materials with innovation and a great warranty ensuring that people get the highest return on their investment. This approach has made Stunning Gadgets one of the leaders in the Gadgets industry.
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